Conference Testimonials

10 Commitments from us to you

Our fabulous array of packages ensures that we can always offer exceptional value for money

We pride ourselves on working within our Clients budgets whilst still exceeding their expectations!

Our catering team are committed to delivering tasty, local & delicious food

Our knowledgeable team pride themselves on offering an outstanding level of Customer Service at all times

We are proud to be fully accessible so everyone can enjoy the experience of an event at our venue

We offer Tailored Packages to fit your requirements

We are ideally located on the North West coast, just 20 miles north of Liverpool, easily accessible by road, rail or air

Our experienced technical team can offer all the AV support you need and are on-hand during your event

We provide a Dedicated Event Manager for each event who will work with you, prior to, and throughout your event to ensure all your needs are met

We are flexible and enjoy saying ‘YES!’ to your requests and will always do our very best to accommodate your requirements…..however different they may be!

Our commitment to you is…….

…..a memorable event…. for ALL the right reasons

Southport Bridge

We are getting in touch to officially thank you very much for all of your help, support and incredible hard work for our Macmillan event on 19th March.

The planning of the event beforehand and co-ordination of everything on the day, was just fantastic and you provided a completely professional, helpful and seamless service. Nothing was too much trouble and you answered any queries we had, quickly and efficiently. The lay-out and building were perfect, and many people commented on what an ideal and spacious venue it was. All of your staff were very helpful in everyway, from the ladies serving tea to Maz the events co-ordinator and IT/sound tech people. Thank you also for your kindness in allowing us to use some of the tea bags which had been donated for our event – that is also very much appreciated.

Thank you once again for all that you did to help make our event such a huge success – it was a real pleasure to hold our event at Southport Convention Centre. We would recommend you without hesitation and look forward to returning for our future Macmillan events, later this year.

” Macmillan Information & Support Centre

Just thought I would send you some of the wonderful comments we received after the Conference the other week. All the staff from the Southport Theatre and Convention Centre couldn’t do enough for us, they were professional and friendly and this is the first Conference where we had no complaints. Looking forward to holding it again next year, thank you. Feel free to use any comments on your Testimonial page.

Superb venue, very well organised, Very good

Really nice venue, friendly staff

Excellent venue, hotel and Company

It was very well organised, staff were very pleasant and helpful

Well organised in a good large space and wasn’t too cramped like I feel it occasionally has been in the past. location excellent

Purpose built venue, easily accessible from the hotel Space used was nicely compact for trade show/ lectures/ AGM. Well positioned for town and accommodation

I would like to thank and congratulate all the people who may be involved in the organisation of the Conference, Brilliant. Loved the banner, red carpet, welcoming table with very pleasant and helpful staff.

Well done to all the staff for a great Conference

Brilliant venue, easy to find and park.

” The Institute of Chiropodists and Podiatrists – Conference

I attended the Rotary District 1190 dinner last night, having previously contacted you about the availability of a gluten free meal.

Please pass on my thanks to the catering team for the care they took to ensure that not only was the GF food available, but it was served at exactly the same time as the rest of my table, with great efficiency and no fuss.

In fact we were all impressed by the very slick operation which served a large number of people with lovely food in a very quick & efficient manner.

Throughout the Conference, the Convention Centre staff could not have been more helpful.

” Rotary 1190 – Town Conference & Gala Dinner


The Southport Theatre & Convention Centre proved to be a great venue with excellent facilities, all our guests had a very enjoyable time and I hope that we will be able to come back again in the future.

” Community – the Union for Life – Biennial Conference

We would like to thank you all so much for all your help over the conference period – it was much appreciated and commented on by all. All the staff were amazing. It helped to make this ADM a wonderful occasion for us all. I would gladly provide a reference for any prospective clients.

” National Union of Journalists – Town Conference

It was the first time I have used a venue and the service was outstanding. From arrival to leaving all the staff were most helpful and nothing was too much trouble for them. I would defi nitely use the venue again and recommend to colleagues.

” Royal Town Planning Institute – Conference

Everything that you did for us at our Conference last week was fantastic. Everything went well, nothing was too much trouble for you all and there was always somebody there if needed. The meal on Friday evening for our Banquet was first class. We look forward to seeing you again in two years time.

” International Brotherhood of Magicians – Town Conference & Gala Dinner

The venue is superb, spotlessly clean and versatile. The staff were wonderful, nothing too much trouble. The Gala Dinner was incredible from the table settings, the presentation and serving of the food and the attentive staff . In all our Conference was a great success and I would recommend the venue to any group thinking of using it.

” Quilters Guild of the British Isles – Town Conference & Gala Dinner

Nothing was too much bother for any of the staff at any time. They were a pleasure to work with and certainly made our job a lot easier. Many members and guests commented on how polite and well trained they all were. The catering throughout the weekend was delicious and perfectly served.

” The British Association of Teachers of Dancing – 119th Annual Conference

The Southport Theatre & Convention Centre proved to be a great venue with excellent facilities, all our guests had a very enjoyable time and I hope that we will be able to come back again in the future.

” Community – the Union for Life – Biennial Conference

The staff couldn’t have been more helpful, everything was slick and very professionally handled. The catering was excellent and all the delegates we spoke to commented on the good standard of food being served. We would definitely use this venue again.

” JISC RSC Northwest – Lancaster University

Yesterday I attended the JISC event at the theatre.
I was really struck by the superb service provided by the STCC staff – absolutely nothing was too much trouble.
The electricians, catering staff, door staff…. everyone was really cheerful and helpful – as a visitor it was extremely noticeable, it made the day a real pleasure and makes me want to recommend the venue to as many other people as possible.
Excellent service is an increasingly rare thing, so really, really well done.

” Paul Greenhalgh – SkillWise UK Limited

Just a quick email to say thank you for last week!

The event went really and I’ve received plenty of compliments from delegates about the venue.  Personally, I found it to be one of the best venues in terms of facilities, value for money and professional service I have experienced.

Please could you pass on my sincere thanks to all of the staff who, without exception, were approachable, patient, professional and so helpful.  I received comments from both our staff and delegates about how great they were.  They really made my job so much easier!

I will certainly be looking to return to Southport in the future and look forward to working with you again.

Kind Regards

” Julia Marsh, Conference and Events Executive, Benenden Health, York – July 2013 Conference