24 hour Pay & Display Car Park adjacent to the venue, or road parking free after 6pm
Yes, there are disabled spaces on the Promenade at the front of the venue and round the back by the West entrance. Please make sure you display your blue badge on your dashboard.
Lifts and ramps to all function rooms
Fully accessible disabled toilets on both levels
65’ 9” x 53’ 10” – sprung dance floor
The Foyer between the Waterfront Suite & the Gardens Bar is 7.5m x 8.7m
Depth – 6.24m
Width – 10.9m
Currently £2.90 lager and bitter, £15.00 house red and white wine
No, not if they’re under 14 years old
Yes, we operate a Challenge 21 Policy on all our bars
6’ x 2’ trestles / 2’ x 2’ occasional / 6’ rounds
Yes, we can help you organise this to make it safe for your guests
Your guests would need to go upstairs to the Promenade Entrance and out on to the Promenade
We would ask you not to bring party poppers, but we are happy for your guests to bring bio-degradable confetti, just avoid the dance floor
If your guests ask a member of our Front of House Staff in the Foyer, they’ll be able to call a taxi for your guests
Yes, we would ask that these only be electric cookers, not gas for health & safety reasons. Please contact the venue for full details
Yes, but please make sure they provide us with a copy of their public liability insurance certificate
Yes, of course you can. We have a PA system they can plug in to, alternatively they may prefer to bring their own equipment. Our Technical Team will be able to provide support if required. Please inform your entertainers that they will not be able to breakdown their equipment until the room is clear of guests at the end of the event, as part of our Health & Safety Policy.
This really depends on the events we have on inside the venue, however the Sales Office is open from 9am – 5pm Monday to Friday or see box office below.
“The Venue Box Office is open 11am – 4pm Monday – Saturday (open later on nights when we have a Theatre show) for you to pop in and buy tickets or alternatively call us on 0844 871 3021*. *Booking fees apply to phone & online bookings”
Each event has a dedicated Events Manager to be with you ALL the time, Right from the very beginning up to
Ambassador Theatre Group and they manage the venue
Email your CV to Helen O’Neill
Yes we do – contact Angela in our sales office on 0151 934 2431 or email email@example.com
Yes we are – in ALL our function rooms and the Theatre stage!
We only allow outside caters for Asian or Jewish events
Yes we do
Yes we do and it’s FREE!
Yes we do (so long as it’s Sterling)
Guide Dogs only
Main Box Office Entrance for the Theatre or Floral Hall
Promenade Foyer Entrance for the Waterfront Suite/Gardens Bar and the Lakeside Suite/Promenade Bar
Yes, so long as they have Public Liability Insurance
We can hold a date for two weeks with no obligation. After 2 weeks we will contact you again to see if you wish to confirm or release the booking
The Ramada Plaza 4 star Hotel is right next door to the venue
See directions section on our website
10 minute walk
We regularly cater for guests with various dietary requirements, and have tried to create menus to reflect this. Please let your organiser know in advance of the event, so they can inform their Event Manager, who will check the menu and be able to arrange an alternative dish for you, if required.